Tuesday, May 15, 2012

Bus. Eng: Business Protocol/Etiquette Writing

Business Protocol/ Etiquette Writing- (THURS)



Using modals of advice, obligation/necessity, lack of obligation/necessity, do a short writing about how to do/conduct business in your country. Imagine it as giving advice/guidelines to a foreigner.You can either use bullet points or write in paragraph form. If you don't know too much about how business is done, either look it up online or you can focus more on general customs/traditions from your country.

Discuss the following topics:                              -greetings
-gift-giving
-time
-entertaining/socializing/hospitality
-conversation
-communication/behaviour
-appearance 
Use the following modals:

Modals of advice: should/shouldn't/ought to/ must/ mustn't
Modal of obligation/ necessity: must/ mustn't/ have to 
Modals of lack of obligation/necessity: don't have to (not necessary)

Example: Chinese business protocol and etiquette (read aloud in class today)
(From Market Leader Int)

Greetings
-You must greet the oldest person first.
-You don't have to be serious all the time. The Chinese have a great sense of humour. You should be ready to laugh at yourself sometimes.
-You mustn't move to a first-name basis until advised to. You should address the person by an honorific title and their surname.

Business cards
-You should exchange cards after the initial introduction.
-You should hold the card in both hands when offering it.
-You mustn't write on someone's card unless asked to.

Gift-giving
-You shouldn't give flowers, as many Chinese associate these with funerals.
-You mustn't give four of anything, as four is an unlucky number.

Entertaining at home
-It is a great honour to be invited to somone's home. If you cannot accept the invitation, you must offer a very good excuse.
-You should arrive on time, remove your shoes, bring a small gift and eat well to show you are enjoying the food.
-You don't have to eat loudly, but if you slurp or belch, it shows that you are enjoying your food.

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