Tuesday, May 1, 2012

INT D/B: Making A Reservation

From American Headway 3 p. 114

1) Check your answers below and correct your mistakes

To: reservations@palmtreehotel.com
Subject: Accommodations for December 27- January 2

I would like to reserve two rooms at your hotel. We are arriving on December 27. We hope to stay for six nights departing on January 2. My husband and I would like a double room preferably with a balcony. I would also like to reserve a room for our two teenager daughters. Both should be non-smoking rooms. Is it possible to have rooms facing the ocean? Do you have rooms available for these dates? Could you also tell me the price of each room?

I look forward to hearing from you,

Sincerely,

Tracy Cooper
822 Lawrence Lane
Lakewood, WA 98439
(235) 555-6739


2) You are a customer representative working for the hotel. Underneath your sentences from #1 in Microsoft word, write a reply from the hotel in Microsoft Word. Include the following information: 
-Thank her for her inquiry
-Say you are pleased to confirm her reservation for the rooms she wants and for the dates she wants
-Tell her that all the rooms come with cable TV and an ocean view
-Each room is $85 per night
-End the letter saying that you look forward to welcoming her and her family to the hotel

3) After you are finished your letter, please sign your name at the bottom as the hotel manager, cut and paste and post it below as a comment.


9 comments:

  1. Dear Ms. Tracy Cooper,

    Thank you for your inquiry. We are pleased to confirm your reservation for the rooms you want and for the dates you want. All the rooms come with cable TV and ocean view. Each room is $85 per night.We look forward to welcoming you and your family to the hotel.
    Sincerely,

    Luiza Castello Nuovo Vespoli
    Manager
    PALM TREE HOTEL
    Phone: (888) 555-4264
    Fax: (800) 555-8448

    ReplyDelete
  2. Dear Ms. Cooper

    I’m pleased to confirm your reservation for your dates. All rooms you reserved have cable TV and they facing ocean. You are paying $85 for each room per night.

    We are pleased to welcoming you and your family in the Palm Tree Hotel

    Yours sincerely

    Mr. Mikael Capon

    ReplyDelete
  3. Dear Ms. Cooper,
    Thank you for selecting our hotel, I am pleased to confirm your reservation, with the rooms and the requirements that you asked for. Your rooms are with cable TV and ocean view. The price of each room is $85 per night. We hope that you and your family have a good stay in our Hotel.
    Sincerely,
    Guillermo González Yanquez.
    Hotel manager.

    ReplyDelete
  4. Dear Ms. Cooper,
    Thank you for your question. I’m pleased to confirm your reservation for the rooms that you want and for the dates you want. All the rooms are set cable TV and they have an ocean view. Each room is $85 per night. I look forward to welcoming your family to my hotel.
    Sincerely,
    Yeong - seon Kim.

    ReplyDelete
  5. Daer Ms. Cooper
    Thank you for your inquiry, I’m pleased to confirm your reservation for the two rooms from December 27 until January 2. Both rooms come with cable TV and ocean view. Each room is $85 per night.
    I look forward to welcoming you and your family in the Palm Tree Hotel.
    Sincerely,
    Rafael Schmidli

    ReplyDelete
  6. Dear Ms. Cooper,
    Thanks for your inquiry. I am pleased to confirm your reservation for the rooms you want and for the dates you want. We have all the rooms come with cable TV and an ocean view. Each room’s sight is very awesome. I think you love these rooms. The price of each rooms is $85 per night. I look forward to welcoming you and your family to my hotel.
    Sincerely,
    Hong,
    Customer service.

    ReplyDelete
  7. Dear Ms.C oopeR.
    Thank you for inquiry
    I am pleased to confirm your reservation and for the dates .
    About the rooms all the rooms come with cable TV and ocean view,and each room is $85 per night.

    Mohammed Al-hassan

    ReplyDelete
  8. Dear Ms. Cooper,
    Thanks for your inquiry. I am pleased to confirm your resarvation for the rooms you want and for the dates you want. All the rooms come with cable TV and an ocean view, so you can see a beautiful ocean view. Each room is $85 per night. I look forward to welcoming her and her family to the hotel.
    Sincerely,
    Mutsuki Fudo
    Customer service.

    ReplyDelete
  9. Dear Ms. Cooper,

    Thank you for your inquiry.

    I am pleased to confirm your reservation for two rooms, on December 27 to January 2.

    I want to confirm that all rooms come with cable TV and an ocean view.

    The price of each room is $85 per night.

    I am looking forward to welcoming you and your family to our hotel.

    Sincerely,

    Kieiv Moura.

    ReplyDelete